Payment for Services

For overnights and the major holidays: New Years, Memorial Day, Fourth of July, Labor Day, payment is due at the time of service.  For all other days of the year, including minor holidays such as St. Patrick’s Day and Valentine’s Day, payment is due within 15 days of the last day of service.

 

Pet sitting visits and dog walks that occur on the major holidays of New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day and Christmas Eve and Christmas Day will be charged an additional $5 per visit.  We do not provide overnights on Christmas Eve or Christmas Day. Payment in full on these holidays is due before service is to begin.

 

First Time Clients

We require an initial Meet and Greet for every new client before performing any pet sitting or dog walking duties. We would like to get to know you and your pet(s) as much as possible before your requested service. We also take care of key provision and contract agreement at this initial meeting.   

Initial Meet and Greets are free - no charge if a client moves or gets another pet. If an additional consultation is requested for any other than these reasons, a $20 fee will be applied.

 

Established Clients

Fuzz Buckets GR requests ample notice whenever possible before requesting pet sitting or dog walking services. We require 48 hours notice for dog walks and/or daily visits and 7 days notice for pet sitting visits and/or overnight care. We cannot guarantee that all last minute requests and changes can be honored.  

 

Same day requests must be made before 8 am on the day of service or a $5 Same Day Service Fee will be added to the invoice. Some exceptions apply and are at the discretion of the owners of Fuzz Buckets GR.

 

Cancellations

No charges will incur for cancellation of pet sitting or dog walking visits if cancellation is requested with more than 24 hours notice.  Less than 24 hours notice will result in a $10 cancellation fee. Some exceptions apply and are at the discretion of the owners of Fuzz Buckets GR.  

 

For overnight visits, if cancellation is requested more than 7 days in advance, no charges will result. If cancellation is requested with less than 7 days notice, this will result in a charge of 50% of the service total.  

 

For all services, if your sitter is en route to your scheduled visit or arrives at your home and is turned away due to the neglect of prior cancellation, you will be charged full price for the scheduled service.  

General Policies

We require a minimum of 1 visit per day for cats and 2 visits per day for dogs.  This is for the safety of your pets.

 

Prices for pet sitting include up to 3 pets.  Each additional dog is $5 per visit and each additional cat is $2 per visit. 

 

 

Fuzz Buckets GR | Grand Rapids, Michigan | 616.649.2689